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Find answers to all questions regarding products and shipping you might have. If you can-t find any answer feel free to reach out at hello@koreanrx.com
We are doing a small launch but we'll eventually carry all the major and niche Korean skincare brands/ product. This includes Round Lab, I'm From, etc. Please be patient with us as we grow.
Let us know what products you want here.
100%. Our distributors are a sister company of SKIN1004 while the other is a sister company of YesStyle. All products come directly from Korea.
View Certificate of Authenticity #1View Certificate of Authenticity #2Shipping is free for orders of $20+ and you'll receive a free gift! Shop now.
All orders are shipped between 1-3 business days. Once the order is on its way, you will receive a confirmation email together with a tracking code, so you can track your order.
Once we process and ship your order, you will receive an email with details about your shipping carrier and a tracking code, where you can track your order status.
Not at the moment. But we plan to sometime later on, as we grow.
We accept almost all of the payment methods available. All major credit and debit cards are available, as well as PayPal.
Not at the moment. We are working on implementing it in the near future. Please reach out to us if you want to be notified once we do.
We offer a 15-day money back guarantee. Once we receive back your product, undamaged and unsealed, we will issue you a complete refund.
We are here to help you replace it. Just email us within 5 days of receiving the package together with a photo of the damaged product and we will be sure to send you a new one.
